Frequently Asked Questions

Thin flowers like violas and forget-me-nots are ready in about 7 days. Thicker blooms such as paper daisies take 2–3 weeks. Swap the blotting paper after the first 2–3 days for the best colour.

Flat, thin flowers and leaves: violas, pansies, forget-me-nots, cosmos, lavender, small daisies, ferns and herbs. Avoid fleshy flowers and anything wet.

3.5 × 5 cm when closed — roughly a matchbox. It holds flowers up to about 3 cm across.

Please don't pick in national parks or reserves — it's illegal and many natives are protected under state law. Use your own garden, a friend's garden (with permission) or florist flowers.

Orders are dispatched within 1–3 business days and usually arrive in 7–14 business days. You'll receive a tracking link by email as soon as it ships.

Yes — free tracked shipping on orders over $60 anywhere in Australia.

You have 30 days from delivery to request a return. If your item arrives faulty or damaged, we'll replace or refund it — your rights under the Australian Consumer Law always apply. See our refund policy.

Visa, Mastercard, American Express, Shop Pay, Apple Pay, Google Pay, PayPal and Afterpay (where enabled).

Email us within 12 hours of ordering and we'll do our best before it's dispatched.

Yes, for shops, florists, weddings and corporate gifts. Write to us through the contact page with quantities and dates.